Chronic care management is a systematized approach to providing coordinated and comprehensive care to patients with chronic conditions. It is essential because it helps ensure patients have continuity of care from one provider to the next. Additionally, the use of technology can impact the process of chronic care management services by helping to improve efficiency and communication.
According to the National Institutes of Health, chronic care management “includes developing and implementing strategies and plans that will improve the quality of life for individuals with chronic conditions and their families.”
Chronic conditions affect the lives of many people today. According to the Center for Disease Control and Prevention, 1 in 5 Americans currently has a chronic disease such as high blood pressure or diabetes. Chronic conditions can impact your overall quality of life and health if not managed properly. Therefore, chronic disease management must be addressed timely with technological advancement.
What is Chronic Care Management?
Chronic care management (CCM), also known as chronic care coordination or chronic disease management, optimizes care for patients with chronic illnesses. CCM allows doctors to track and manage patients’ health electronically. This increases efficiency and ensures that patients receive the best possible care.
Chronic care management is important because it helps optimize the patient experience by centralizing and integrating all aspects of care. This can be done through technology, which can impact the process in many ways.
For example, online patient portals allow providers to access patient information from a single location. This reduces the time required to locate and review relevant records, improving efficiency and communication throughout the care process.
Benefits of Chronic Care Management
Chronic care management is important because people with chronic conditions like diabetes and obesity must be stabilized over the long term to stay healthy. If chronic conditions are poorly managed, they can develop complications such as heart disease, strokes, and blindness that can reduce the quality of life. This software makes proactive medical care more effective, and it is expected to increase preventative and wellness behaviors like a healthier diet and physical activity among vulnerable adults.
There are many benefits to using chronic care management, including:
Improved patient outcomes
One of the most important benefits of chronic care management is improved patient outcomes. By providing patients with a consistent, uninterrupted support system, chronic care managers can help them achieve better health and quality of life. This can be especially beneficial for patients struggling with chronic conditions such as diabetes or heart disease.
Improved continuity of care
Another key benefit of chronic care management is improved continuity of care. By ensuring that patients receive the same level of care from their doctors and nurses throughout their treatment, chronic care managers can improve patient satisfaction and compliance rates. This ensures that patients receive the best treatment for their specific condition and avoids costly delays or complications due to inconsistent treatment.
Reduced medication costs
Implementing a comprehensive chronic care management plan can significantly save healthcare providers and insurers. Chronic care managers can reduce recurrence rates by quickly identifying the most appropriate treatment option for each patient. Helping to improve prevention and early detection is the best way of controlling possible healthcare costs in the long term.
Increased quality of life for patients and their families
Chronic care management can help improve the quality of life for patients with chronic illnesses by providing coordinated and continuous care. This can help reduce the stress and worry felt by patients and their families, as well as the associated health problems.
Greater efficiency in the health system
Another key benefit of CCM is that it can help patients manage their healthcare resources more effectively. When patients are responsible for managing their healthcare resources, they are more likely to take responsibility for their health and well-being. This can lead to better adherence to treatment.
Impact of technology on chronic care management
Recently, technology has played an important role in CCM by improving communication and coordination between patients, caregivers, and health care professionals. Technology can also help caregivers communicate with one another to ensure that patients receive the best possible care.
The following are five impacts of technology on CCM:
1. Technology has improved communication between patients, caregivers, and health care professionals. For example, text messages can relay information about medications or medical appointments. Social media platforms have also been used to connect patients with other people with similar chronic conditions. This allows for greater sharing of information and support.
2. Technology has increased the efficiency of patient care. For example, remote monitoring tools can help health care professionals keep track of a patient’s progress without being in the same room. These tools can also alert doctors if there is an issue with the patient’s condition.
3. Technology has made it easier for patients to manage their health care. For example, smartphone apps can help patients track their health data and make informed decisions about their treatment.
4. Technology has allowed for the development new types of CCM interventions. For example, online communities focused on chronic disease prevention and self-management have been developed. These communities can provide patients with resources and support.
5. Technology has increased the accessibility of CCM services for patients. For example, online tools allow patients to communicate with healthcare professionals via video or chat sessions.
In a connected world, we are constantly interacting with technology. With smartphones and tablets in hand, patients have more access to information. However, this increased accessibility has also led to an increase in chronic care management (CCM) issues. Patients now can communicate with providers remotely and request services that were once only available in person or over the phone. This trend will continue as newer technologies emerge, making it important for healthcare providers to stay up-to-date on CCM trends to serve their patients best.
Judah Coody is the Marketing Director at Health Wealth Safe. He is a marketing graduate from Louisiana Tech University. Judah is experienced in project management and marketing analytics tools.